Business Hours TTY: 711 We offer live chat customer support. Scheduled appointments always take priority over unscheduled appointments. We will send GetHuman2680425 a reminder to call them when they open. Get alerts to jobs like this, to your inbox. Can the Customer Service Center schedule my road test for me? Contact Us | Texas Driver Education Online Contact Us Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. Prescheduled customers have priority. 214-330-3958. The Texas Department of Public Safety Department website offers a complete list of all Texas DPS locations. Click Continue to proceed. Phone (877) 275-4377 (Toll-free) TTY: 711 or (800) 735-2989 8 a.m. - 5 p.m., Monday - Friday Mailing Address P. O. Please enable Javascript and refresh the page to be able to use the application. Our lobby walk-in hours are from 8 a.m to 12 p.m. and 1 p.m. to 5 p.m Monday through Friday excluding holidays. We apologize for the inconvenience. If you prefer an in-person visit, you can. Additionally, this site expressly disclaims any and all liability for third party links or resources on the site and any claims of negligence arising from same. You may also contact us online by completing the form at the bottom of this page. Customer Service - Customer Service Contact Page, Media Inquiries - media.inquiries@tdlr.texas.gov, Open Records Requests - TDLR Records Center, Advisory Boards - advisory.boards@tdlr.texas.gov, Executive Director - executive.director@tdlr.texas.gov, Deputy Director - deputy.director@tdlr.texas.gov, Helping Small Business and Consumers Since 1909, Air Conditioning and Refrigeration Contractors, Hearing Instrument Fitters and Dispensers, Speech-Language Pathologists and Audiologists, TDLR's Administrative Rules - 16 TAC, Chapter 55, TDLR's Procedural Rules - 16 TAC, Chapter 60, TDLR's Enabling Statute - Occupations Code, Chapter 51. We sincerely apologize for any delays. Upload your documents for processing of your License To Carry. Likes. Austin, TX 78773-0245. Mail Including Payment: . Posted 1 day ago View all 6 available locations Social Media Customer Support Associate. Box 15346 | Austin, TX 78761 E-mail Email Address: txdpscu@txdpscu.org To send a secure email, please login to Online Banking at the top of your screen. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Renewal of commercial driver license (with or without changing address): $97. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. Additionally, our phone lines are often engaged to capacity. New Braunfels DPS. FEMA TEST ANSWERS IS-900 to IS-999. Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. The Official Website of the State of Texas. Demand for service is extremely high. Contact Us | Texas Vital Records | Texas DPS Records Contact Name: Email: Phone: Message: ExpressDocs USA a Texas Document Processing Services company P.O. Box 12157 Austin, Texas 78711 Telephone: (512) 463-6599 Toll-Free (in Texas): (800) 803-9202 Relay Texas-TDD: (800) 735-2989 Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. Please include the following with all correspondence: Messages submitted through this form are typically addressed within 3 business days. . All Rights Reserved. Walk-up counter service at the TxTag Customer Service Center is available: If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Box 15346 | Austin, TX 78761. Mailing Address: Texas Department of Licensing and Regulation P.O. Jourdanton. Castro. 8. Review and evaluate rules, regulations, policies and procedures in determining proper action under the program licensing laws. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. From there you can send us confidential information. Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. TX-DPS.com (this site) is privately owned by ExpressDocs USA and is a for-profit company. All Chat reps are assisting other customers. PO Box 4087 Box 12927. Hit the green arrow with the inscription Next to jump from field to field. Mailing Address:Texas Department of Licensing and RegulationP.O. 2. 9. Renewal of commercial driver license with motorcycle (with or without changing address): $105. Choose a faster alternative. Laredo DPS Phone. How To Get Your DMV Driving Records. Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions. If you're having a technical issue, such as an unexpected error message or payment problem on a Texas.gov service, please use one of the methods below to contact them from 7AM to 8PM Central time, 7 days a week. Driver . Please check the checkbox if you wish to continue. Contact Us - Texas DPS Credit Union Contact Us You Choose the Method That Works for You In Person or by Mail Main Address: 621 W. St. Johns Ave | Austin, TX 78752 P.O. Box 302312Austin, TX 78703 P: 888-596-7307 F: 512-672-6266 E: support@tx-dps.com "My son needed his birth certificate to register for school. DPS Locations with TxTag Customer Services. Customer Service - Contact Us! 8AM - 5PM. Chat: Speak with a Texas.gov Help Desk agent Contact Us: Send a message to the Texas.gov Help Desk Phone: 1-877-452-9060 Feedback Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Please login to continue. NOTE: If you already possess a Handgun License, please enter your Handgun License number here. The Legislature created the Department of Public Safety (DPS) in 1935 by consolidating the Texas Rangers from the Adjutant General, and the Texas Highway Patrol from the State Highway Department. The Texas Department of Public Safety (DPS) handles license renewals. 15. Laredo DPS Hours. What You Need to Know About Starting Your New Dealership, Enforcement Division Administrative Staff, Motor Vehicle Crime Prevention Authority (MVCPA), Specialty License Plates (including Military), Vehicle information (Vehicle Identification Number), Detailed description of your comment or concern (background information) and explain how we can assist you, For dealers, provide your dealer license number and/or work item number, Vehicle Information (Vehicle Identification Number), Detailed description of your comment or concern (background) and explain how we can assist you, For dealers, provide your dealer license number or application number. * I consent to authentication for an additional fee of $1.75. You do not need to schedule a visit. Due to the large number of calls we receive, you may experience longer than average hold times during certain hours. TxDMV does not issue or renew the Texas driver license. The number is 1-512-424-7293. Get timely alerts for important due dates. Box 13207 Austin, Texas 78711-3207 Fax (512) 867-7438 When you need to send a fax to ERS, please include a cover sheet that includes only: Your name, Your contact information, 1901 Bob Bullock Loop, Laredo, TX 78043-9771. Please include your question in the question box below. Enter your driver license or ID information, then select 'Login'. Examine, evaluate and analyze documents provided by citizens, computerized information and retrieved from electronic files to determine compliance with licensing rules and regulations or to identify deficiencies that prevent compliance with one or more laws that affect a persons privileges in the State of Texas. Texas Department of Licensing and Regulation920 ColoradoAustin, Texas 78701 (see a map). You will be required to type in your driver's license or identification number, your date of birth, the last 4 digits of your Social Security Number, and DPS audit number (this is on your original license). You may also choose to receive the Driver Record by email. P.O. Greet and respond to requests from callers for information, locations or services and inform them of actions required to accomplish their objectives, amounts of fees required for them to obtain/renew or for purchase of various official documents and Department publications; provide instructions for completing request forms, and review completed forms to determine completeness and accuracy. Contact DPS Headquarters The Texas Department of Public Safety (DPS) headquarters is located at: Texas Department of Public Safety 5805 North Lamar Blvd Austin, TX 78752-4431 Mailing Address: Comments or questions about the website if you are experiencing technical problems. All rights reserved. Provide customer service and answer inquiries relating to customer accounts in accordance with specific guidelines and procedures. Water Bills -- customer.service@houstontx.gov; Webmaster -- houstontxdotgov@houstontx.gov; Contacting Us. 11. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Nothing to do for now but wait! Main Address: 621 W. St. Johns Ave | Austin, TX 78752, P.O. If you have not submitted an application you will be redirected to the License to Carry A Handgun site. You may experience a long wait to speak with a counselor or get an email response. For faster service, complete all fields. Communicate and interact with internal and external customers regarding content and utilization of various laws. Customers calling outside these times may experience shorter hold times. Thank you for helping us to serve you better! Please click the Submit button only once. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, DPS - RSD - Customer Service Representative III, Contact Center - 0134. You are not currently logged in to the application. document.write( new Date().getUTCFullYear() );Texas Department of Motor Vehicles. We offer live chat customer support. Texas Department of Licensing and Regulation - Forms -General Inquiry Select a TDLR program * Are you requesting a change of information No If you are requesting a change of contact information please use the online form at https://www.tdlr.texas.gov/ContactInfoUpdate/LicenseProgram.aspx If yes, select type of change, if no, leave blank Walk-up counter service at the TxTag Customer Service Center is available: Monday through Friday, 7 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. . Communicate and interact with internal and external customers regarding content and utilization of various laws. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. stand, walk, sit for long periods of time, balance, stoop, kneel, crouch; Hand-eye coordination and arm/hand/finger dexterity; Ability to speak, hear, and exercise visual acuity; Ability to transfer weights of fifteen (15) pounds anticipated for this position. You may call them if you have problems with their website or to check the status of your application or for any other questions you may have. Call Texas Department of Transportation (DMV/RMV) customer service faster with GetHuman 512-424-2600 Customer service Current Wait: 5 mins (4m avg) Hours: Mon-Fri 7am-6pm EST; best time to call: 3:15pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! 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