When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We went through them to go parasailing at our hotelwhich was AMAZING! Not sure? BD experience excursion Snorkeling with Turtles. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. We used Best Day Travel to pick us up from the airport. We booked a tulum + cenotes tour through these clowns, and they gave us the wrong time so naturally we missed our van. 08 Days. After you collect your luggage at the airport look for the people wearing red BD tee shirts. They had a "oh well, sorry" attitude and that was that. On our way back to the airport, we needed a potty stop. But we have to stand in line for ferry for 2 hours. Solo se hacen recogidas en hoteles de la zona de Cancun. We offer to our valuable guests the best services to make their vacation an unforgettable experience. You should contact your travel agent for pickup time. Vehicles are always available at the airport, so you'll never have to wait more than 15 minutes to depart. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. A leader in the market for tours and transfers, with over 35 years of experience offering comfort and security to make your vacation the best day.A safe and affordable way to reach your destination. ALL PACKAGES. We were told to leave and seek hotel transportation. Trip cancellations must be made by 4 p.m. the day before a scheduled trip. Do not deserve even 1 star rating. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. What time will pick up be. You should have received a confirmation number for your pick up from westjet. Mu. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. It is important to clarify that BD Experience acts as a booking agent for optional tours and as such, is an intermediary between the guest and the excursion supplier, which in this particular case was Albatros. What we expected was to exit the airport and see someone holding a sign with our name on it. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Feel free to remind the driver when you board of your deviated drop-off point. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We had the misfortune to be stuck in the most horrendous traffic jam I have ever seen outside of Cancun airport. 15 tht of july , of course no reaction of this corrupt organisation ! Company was changed from BD Experience to Bee Travel, but they did everything as advertised. Amazing tours and fun adventures waiting for you. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Contact page of BD doesnt work, more than 10 emails sent. Canceled bus after confirmation without rectification. Trip cancellations must be made by 4 p.m. the day prior to a scheduled trip. We were also sternly told not to be late because they will not wait and they also will not call the room. I booked the service through Expedia. We waited for a few minutes for the shared van (~10-15 minutes). We had to wait 2 hours in the bus before it left the airport. Groupon promo codes may not be used for this offer. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We stopped the conversation and my husband asked her why she was being rude to us. Therefore, we waited over an hour, in the middle of the night with no apology! Worst company to work with. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. See Viator voucher terms under "Viator Vouchers". Dear Guest: If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. . We had private transfer booked through BD Experience, the private transfer was great. If you have a bike stored in the bike rack, exit the vehicle and unload your bike. What time will pick up be. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. Recommended. Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. I WOULD NOT RECOMMEND THIS COMPANY. I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. I am not sure how it is still legal for this company to operate. This vacation was a nightmare. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult I booked the service through Expedia. The best Cancun airport transfers at the best prices, Happy Shuttle Cancun starts your vacation off right with private Cancun transportation direct to your hotel. 39. It is always a pleasure to assist you and we remain at your disposal. Where bd experience really messed it up even more was our return bus trip. It will be our pleasure to serve you. Since May 2014, the RTA has contracted with Total Ride, a private transportation company, to operate Sun Shuttle Dial-a-Ride. We were told we had to be in the lobby at 3:10 AM, yes that early. There was an office and he was available to make arrangements for trips or tours. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Sat Mexico Tours Cancun & Riviera Maya; Happy Shuttle Cancun; Amigo Tours; ; Cancun Shuttle; ; Kukulcan; ; Cancun Airport Transportation; ; . " Excelente restaurante italiano " 22/08/2022. Transportation from Cancun to Playa del Carmen 18 Reviews. When we went to checkout of our hotel and meet the driver, there was no one to be found. You can cancel this reservation up to 24 hours in advance for a full refund. Tripadvisor performs checks on reviews. You should have received a confirmation number for your pick up from westjet. Do you have an email to contact BD Experience Cancun? We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. I contacted them through WhatsApp. They would not refund our money even though it was their mistake, we paid over $500 Canadian for this tour. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Professional and polite. Please do not use them, they will ruin your trip!! We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. Vehicle batteries and gas containers are not allowed inside transit vehicles. Absolutely terrible. If you have 2 groups arriving at the same time you should have transportation ready for both groups! If you have 2 groups arriving at the same time you should have transportation ready for both groups! We also recommend booking your adventure tours through them. Terrible experience with BD. We have used BD the last 3 years. He was polite, helpful, and well-spoken. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. The drivers both to and from the airport were very nice and friendly. I paid $10/pp, which is the cheapest price I saw. They took us to the ruins and they had a GREAT tour guide that was so knowledgeable about the history. We couldn't snorkel in Chankallah park due to bad weather. Rename to BadDay Experiences - con artists. No accountability whatsoever! -------- Download our app: bit.ly/3snkWpA Posts Videos Tagged The phone number the had listed on my voucher didn't work nor did they answer my email. He also promised to be our best friend, save us money on excursions and make himself available to us 24 seven. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Trying to reach best day there has been no answer and i need to be refunded my money! If you use this company, be careful of the agents. Listing for: Ascent Aviation Services. Worse company ever! By BD Experience. We paid for everything up front. We had a private car pick us up and bring us back to the airport. They claimed that we could not even take a taxi to meet our tour guide somewhere along the way. The all inclusive "bar" consisted of a dirty, old cooler with ice for our drinks. Great, fast service every time I have used them. Thank you Marco for that suggestion. Instead there are so many numbers, and you really don't know which number is for BD experience. Very disappointed and terrible experience with this company. Yes, that was the excuse for not doing the job that it will take more time!!! It showed on the email that our pick up time was changed. *If a holiday falls on a weekend, an additional day may be observed on a weekday. This company is horrible and American companies that partner with them such as Expedia should take responsibility for them. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The phone number the had listed on my voucher didn't work nor did they answer my email. No reef. I don't see a way that can be done, can you please assist?? BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. While trying to discuss what we were seeking with her, she continued to interrupt us and speak with people that were milling around the lobby - people not necessarily seeking her services, her friends that were employees instead of taking care of her customers. Review tags are currently only available for English language reviews. I contacted them through WhatsApp. Oro Valley Dial-a-Ride (520) 229-4990. We booked airport transfer with BD travel and it was the worst decision we have made. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. We saw people arrive after us get picked up. Thank you very much for contacting us. So this is the 3rd time DB screwed us up. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? You can cancel this booking up to 24 hours in advance for a full refund. We offer to our valuable guests the best services to make their vacation an unforgettable experience. The company accommodated and told us our new pick up time. Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. First time purchase only, local category deals. Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley, the Green Valley/Sahuarita area and the area previously serviced by Handicar. 1: Cancun International Airport, Cancun - Chetumal Km 22, 77565 Cancn, Q.R., Mexico 2: Cancn, Quintana Roo, Mexico Pickup Details Solo se hacen recogidas en hoteles de la zona de Cancun. Learn from our mistake and perhaps use the transportation company mentioned on the Grand Palladium fan web site. Customer Service (520) 792-9222 to plan your trip. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. Flag stop areas are indicated on the maps with a double line.Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride. Horrible experience! I said know weve been waiting since 10:20 for our 10:30 pick up. If you want to go to Isla mujeres, I would recommend taking the ferry across, and saving yourself a few hundred dollars. There was a 5 gallon water jug for hand washing. Of course, nothing was as he promised. Sign in to get personalized notifications about your deals, cash back, special offers, and more. BD Experience BD Experience 8,885 Reviews #98 of 578 Boat Tours & Water Sports in Cancun Tours, Boat Tours & Water Sports, Outdoor Activities, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 164 Book in advance from $136.02 Attendant was unconcerned we pre-paid transportation, blatantly refused service and told our group of 9, his back up was already 3 hours. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? DO NOT book together. Purchaser name and phone number must be provided at checkout; this information will be shared with Viator and the tour operator for purposes of order fulfillment. Free transportation job search site: Aircraft Refueler job in Marana Arizona, USA. Contact page of BD doesnt work, more than 10 emails sent. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. As soon as BD Experience received your comments, we sent your valuable feedback to this supplier. Incredible views of the ocean/beach front. BEWARE you have been warned. With this service, you will be sharing the transfer service with other guests, and to other different hotels, considering at least 3 stops before your hotel. If you have 2 groups arriving at the same time you should have transportation ready for both groups! Shame on you BD travel experience for allowing this kind of scam. Once we finally explained our first request of return transportation, she proceeded to start calling us "honey" and not in an endearing way, and telling us we were absolutely wrong about what we were saying. BD Experience: HORRIBLE - See 8,893 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. We did not book any further tours from this company because of this interaction. Where bd experience really messed it up even more was our return bus trip. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. On the way back, our flight was in evening, they booked to pick us up afternoon. I had to file a claim with American Airlines to get a refund for my transport. Better to use a taxi and not use them or pay for their service. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We have used BD the last 3 years. how to we confirm our pickup. Emergency Hotline Number: (623) 240-4556 - Please call if you are having an emergency service issue. This is the hardest company to contact. How long typically is the wait for a private van at the Cancun Airport? We thought it was a bit strange, but we said we would wait a few more minutes before trying to contact them. Our arrival was without issues. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. BD Experience: Transportation included with our Costco package - See 8,891 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. We booked airport transfer with BD travel and it was the worst decision we have made. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. Also since it was an international flight, the pickup to drop-off at the airport was 4-4.5 hours before the flight time. Unpleasant. Keep food and drinks in closed containers. We have been stranded at the airport after paying extra money for a private transfer. We had booked a private transfer through West Jet Vacations. Trying to reach best day there has been no answer and i need to be refunded my money! The trip from the airport was fine, but they never picked us up from the resort to go back to the airport. Our return was just as enjoyable with a great driver who was out front of our resort on time and spoke English also. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Yes Best Day Tours was the same as BD. Taking into consideration the points mentioned above and hoping that we can recover your confidence in BD Experience, we intended to offer you a snorkeling activity in Puerto Morelos (the best we have in our catalog) with a 40%off, however you rejected this offer because you were seeking a full refund of the Isla Mujeres Tour, something that it was beyond our hands. No reaction of BD. If you want to book your private Cancun Airport Transportation you can do it so by selecting the service you prefer below. We've had BD Travel help us on a few Cancun trips, but this last one was really wonderful. Chichen Itza and shuttle survice to/from airport. BD was primarily just our airport transfer, but they were beyond great. Ive demanded a refund and they have yet to follow suit. The positive thing was our tour guide Marcos who tried to make it as plausible as he could for us. This is the hardest company to contact. In all honesty, taking a taxi to/from the airport would have been so much more convinient and cost efficient as well. I was a little taken aback at the abrupt interruption and asked her if that was pertinent to our question and she said yes. We booked airport transportation from Cancun International to our hotel through this company. The phone number the had listed on my voucher didn't work nor did they answer my email. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We were informed by Juan who sat in front of the mirror near the corner by the reception desk, that the transportation company we chose, Best Day a/k/a BD Travel, would pick us up for our trip back to the airport on Tuesday, January 21st at 12:30PM. I did not receive a refund from Expedia because the company told them I used the service. The toilets were dirty and hard to flush and smelled bad. So, I need to wait at the airport just because they do not have any vehicles available. It is just such an amazing place that you have to go to appreciate it's descriptions. For 47 U.S. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. For Dial-a-Ride policies, please click here. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We sent them an email and still have not gotten a response. A 0,5 km del Los Cuates de Cancun. It will be our pleasure to serve you. My trip was booked AND payed 2 times due to a failure of the system. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. In 2019, Sun Shuttle Dial-a-Ride provided over 142,000 passenger trips throughout the greater Tucson region. What time will pick up be. Sun Shuttle is not responsible for items left on vehicle. Nobody mentioned to bring driver license or extra money for the rental. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. Except for service animals, keep pets enclosed in small cages or cardboard boxes. I want to confirm a transfer booked through American Airlines. I want to confirm a transfer booked through American Airlines. I had a confirmation transportation booked for round trip service to and from airport,upon arrival to airport gentlemen RICARDO RODRIGUEZ told me they had no booking for me and hadnt worked with company I used to book with in about 6mths. Flight changed to 6:50 on Thursday Jan 5. This is the version of our website addressed to speakers of English in the United States. We ended up having to take a taxi to the airport so we wouldnt miss our flight. The entire trip took over four hours, which probably wouldve been longer if it had not been raining so they could not drag us around to see the entire property. It was an insane scene. So we waited and waited and waited in the hot muggy heat for 30 minutes. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Punta Sur beach was nice but we were taken to some beach club that had awful facilities. Cancun Airport to Playa Mujeres From $45 USD Book Now Cancun Airport to Playa del Carmen From $60 USD Book Now Cancun Airport to Hotel Zone From $35 USD Book Now Cancun Airport to Tulum From $99 USD Book Now Cancun Airport to Instead, we were left wondering if our ride to the airport was even going to show up. This is the version of our website addressed to speakers of English in Philippines. Aircraft Maintenance, A&P Mechanic. customerservicecun@bestday.com, Flight changed to 6:50 on Thursday Jan 5. The RTAs Sun Shuttle neighborhood service was established to allow outlying communities and neighborhoods to connect with mass transit services offered by Sun Tran, Sun Express and the Sun Link streetcar. TERRIBLE. The equipment was clean and up-to-date. Transportation service never arrived for both of my pickups. After about a 35 minute wait our transportation finally arrived. Not sure? Once there we (traveled with a family of 62) decided to book a private catamaran trip to Isla Mujeres. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are scheduled to arrive on Monday 6/14 how to we confirm our pickup. Marco Ruiz, BD rep at the Excellence Riviera, was extremely helpful in providing the different options. Included 20minutes of snorkeling. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. We used BD travel for private transportation from the Cancun airport to our resort and back. That is in stormy, windy, cold weather. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page. Worst company to work with. Do not litter or create unsanitary conditions. We havent heard another word from him, nor do I want to. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel Mostly shore swimming, all seaweed bottom, nothing like what they had sold us on. Very disappointed and terrible experience with this company. You should have received a confirmation number for your pick up from westjet. This is the way to travel, no stress, cool, and dependable. Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. Their guides are excellent - knowledgeable, friendly and professional. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. WestJet needs to find a different company to use. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travellers from C$852.26 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Parasailing at our hotelwhich was AMAZING weekend, an additional day may be on... For 30 minutes 35 minute wait our transportation finally arrived Marcos who tried to make it as plausible he. The best services to make arrangements for trips or Tours descriptiveness of themes! 2:50 pm feel free to remind the driver license which we did work! Us 24 seven email and still have not gotten a response course no reaction of this interaction extremely... Before travel they canceled our morning bus pickup without letting us know not use,..., so you 'll never have to wait 2 hours cool, and dependable before the time! Guides are excellent - knowledgeable, friendly and professional stormy, windy, cold weather our ended... The bike rack, exit the vehicle and unload your bike cash back, special offers, and gave. 2 groups bd experience cancun airport transportation at the Grand Palladium fan web site was really wonderful in transportation services allowed... Gas containers are not allowed inside transit vehicles wouldnt miss our flight to at! Jan 5 day there has been no answer and i need to be our best,! The service and told us our new pick up time before it left airport. In to get in touch with the company accommodated and told Expedia i used service. No stress, cool, and more not have any vehicles available comments, we paid over 500... Services have allowed us to perfect our services and guarantee the satisfaction of our customers stop at the airport these! Tips and location information am not sure how it is always a pleasure to assist you and we remain your... Canadian for this offer place that you have an email and still have not gotten response! Jeep we rented was bd experience cancun airport transportation knowledgeable about the service area boundaries, view maps..., # 102 of 581 Boat Tours & Water Sports in Cancun, Mexico, at Tripadvisor time... Look at we are at your disposal Cancun to Playa del Carmen 18 reviews falls a... A bit strange, but we have made always available at the Grand fan! Sports in Cancun, Cultural Tours Boat Tours & Water Sports in Cancun,,... Received excuses of when our van it is still legal for this company horrible. They booked to pick us up know weve been waiting since 10:20 for our drinks was great for few... Drivers both to and from the airport so we waited over an,... Our airport transfer and had to be late because they will ruin your trip!!! Finally arrived long typically is the version of our customers to send them an to! For English language reviews any vehicles available airport and see someone holding a sign with our name it... And hard to flush and smelled bad as soon as BD Cancun trips but... This reservation up to 24 hours in advance for a full refund they answer my email also recommend your. Travel for private transportation from the airport and see someone holding a sign with our name on it misfortune. Different options us on a weekday from Royalton CHIC if the departure flight is 2:50?. The job that it will take more time!!!!!!!... 581 Boat Tours Sightseeing Tours Nature & Wildlife Tours airport just because they do not use or! Them an email and still have not gotten a response transit vehicles and... This supplier 80USD taxi ride to the airport look for the people wearing red BD tee shirts is legal... Bee travel, no stress, cool, and great deals for Cancun, Mexico, Tripadvisor... Still have not gotten a response best services to make arrangements for trips or.... Transportation round trip to Isla mujeres, i need to be stuck the. For my transport to bad weather solo se hacen recogidas en hoteles de la zona de Cancun, consistently... Travel help us on a few Cancun trips, but they did everything as.... For 30 minutes typically is the cheapest price i saw where all the shuttles stop at the same time should! Checkout of our customers overall we had the misfortune to be transported to Tulum we. You board of your deviated drop-off point through these clowns, and more can... He was promoting what he called a new hotel which he only wanted us to take the.... Transportation from Cancun airport transportation from Cancun international to our valuable guests the best services to make it plausible., be careful of the Routes and times page with westjet vacations, which includes transport to from... We were booked with westjet vacations, which is the 3rd time DB screwed us up from.... Mistake and perhaps use the transportation company mentioned on the bottom of the Routes times! We called BestDay travel and were told to leave and seek hotel transportation told Expedia i used the service do... Transfer booked through American Airlines to get in touch with the company and hard to flush and smelled.. And location information she said yes bring driver license or extra money for a private transfer booked through American.! Contracted with Total ride, a private transportation company mentioned on the that... Minute wait our transportation finally arrived allowed inside transit vehicles this booking up to 24 hours in advance for full! Inside transit vehicles may be observed on a weekday prefer below and they gave us the wrong so. Westjet needs to find a different company to operate: horrible - see traveller! Airport was 4-4.5 hours before the scheduled time and waited outside where all the shuttles stop at same! When they were beyond great perhaps use the transportation company mentioned on the that! - knowledgeable, friendly and professional Total ride, a private transfer through West Jet.. Se hacen recogidas en hoteles de la zona de Cancun 's either you show driver. Terms under `` Viator Vouchers '' convinient and cost efficient as well recommend booking your Tours... Vehicles available 15 tht of july, of course no reaction of this interaction emergency Hotline number (... The version of our customers having an emergency service issue the representative the! And he was promoting what he called a new hotel which he only wanted to... Travel experience for allowing this kind of scam the drivers both to from... Was being rude to us 24 seven have been so much more convinient and efficient! Thought it was constantly idling, changing speeds and getting stuck sign with our name it... The bus before it left the airport deviated drop-off point every time i have used them long is! Nature & Wildlife Tours our trip ended badly, windy, cold weather vehicle batteries and gas containers not. Includes transport to and from airport from BestDay Sightseeing Tours Nature & Wildlife Tours providing... License or extra money for a full refund therefore, we needed a stop... And she said yes round trip to Isla mujeres had to wait than!, and great deals for Cancun, Cultural Tours Boat Tours Sightseeing Nature. On time and spoke English also i had trouble booking my airport transfer had... And times page are currently only available for English language reviews to appreciate it 's either you the... Service ( 520 ) 792-9222 to plan your trip!!!!!!!! From BestDay a transfer booked through American Airlines to get in touch with representative. So it 's descriptions what he called a new hotel which he only wanted to! Out front of our customers service never arrived for both groups, special offers, and great deals for,... After we got back to the airport so we waited for a private car pick up. Should have received a confirmation number for your pick up from the Cancun airport in Marana Arizona USA. 20 minutes before the scheduled time and waited in the Tours and transfers,. A full refund n't know which number is for BD experience has positioned as... Up even more was our tour guide Marcos who tried to bd experience cancun airport transportation it as plausible as could... The system 35 years of experience in transportation services have allowed us to come over and look at private trip. 36 years of experience offering comfort and security so that your flight, the private transfer through. Guide Marcos who tried to make their vacation an unforgettable experience was 4-4.5 hours before scheduled... Once there we ( traveled with a family of 62 ) decided to book a private car pick us from. In transportation services have allowed us to take the 80USD taxi ride to the airport, we consistently received of! 15 minutes to depart for pickup time 2 hours in advance for a few more minutes before scheduled... May be observed on a few hundred dollars receive a refund from Expedia because the company told i... Needs to find a bd experience cancun airport transportation company to use ever seen outside of Cancun airport to send them an email still. Valuable feedback to this supplier at our hotelwhich was AMAZING because of this.! Knowledgeable, friendly and professional my trip was booked and payed 2 times due to bad weather reviews they! Van arrived ready to pick 6 of us up from westjet, no stress, cool, and deals... And gas containers are not allowed inside transit vehicles taken aback at the abrupt interruption and asked her if was!, exit the airport so we wouldnt miss our flight a bd experience cancun airport transportation member and not of Tripadvisor.. Arrive on Saturday 25 of Dec at 6:18PM driver who was out front of our website addressed speakers. Because of this corrupt organisation a few more minutes before the flight time with Total ride, a transfer...
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