Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Dining times may vary slightly on port days due to shore excursion departures. Maximum 1 bag of each type per passenger. P&O Cruises says: "Cruise Connect restrict guests to a luggage allowance of two 'medium' cases weighing no more than 23kgs per piece plus one item of hand luggage per person." Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Carry-on luggage: a small bag or suitcase you can carry yourself to the cabin. Celebrity Cruises will not be responsible for any costs, expenses or losses suffered as a result either by the minor affected, the person(s) paying for their cruise (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the holiday as a result of the failure to produce a letter of authorisation as set out above. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. There is an exception for Celebrity Xpedition Class (I don't know what that is). The biggest Celebrity ship, Celebrity Beyond, measures around 141,000 tons. You may then be left at any port or place at which the ship calls without us incurring any liability. Guests with flights booked via Celebrity Cruises should also contact our Guest Relations team on-board who will be able to assist. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. Please note if you are sailing on a transatlantic cruise and you have booked a fly cruise package, that your luggage allowance will be limited to the lower allowance, specified by the airline. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. We LOVED it. NOTE: The only exception to this policy are curling irons and hair straighteners. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. RCL Cruises Ltd. is a UK registered subsidiary company and UK sales and marketing agent of Royal Caribbean Cruises Ltd. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. Drones are not to be operated onboard the ship at any time.2. We cannot accept any bookings which are conditional on your preferred seating being or becoming available before departure. We may record calls to our call centre for quality and training purposes. Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. Carrier shall include: (i) the Vessel, or any substituted ship; its launches or crafts (ii) the Vessel's operator, owner, manager and charterer; and (iii) with respect to the Land Tour portion of any CruiseTour, the operator of that Land Tour (LTO). Occasionally we may also be forced to cancel a U.S. back to back cruise due to local legal restrictions preventing us from allowing you to travel on this basis but will endeavour to advise you promptly after making such a booking if this is necessary (see Frequently Asked Questions, What about Consecutive Cruises?). This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. for advice and the most up-to-date health requirements for all destinations featured in this brochure at least 8 weeks prior to travel. All guests should ensure they have appropriate personal travel and medical insurance before departure. ; Classic (2 to 149 points). We may refund all or part of your cruise fare if you test positive for COVID-19 during the sailing. Security may inspect containers (water bottles, soda bottles, mouthwash, luggage etc.) Where we cannot provide appropriate support or the services as requested, we will advise you as soon as possible. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. 2.7 Are there any formal health requirements? However, carry-on luggage is limited to one piece, with a maximum weight of 15 pounds. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. Partners. For cruise only sailings of 5 nights or less the deposit is reduced to 75 per person (or full payment if booking within 69 days of departure.) Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Spend 2 nights exploring vibrant Vancouver or The Emerald City, Seattle, before heading north to the glaciers of Alaska in style and refinement that only Cunard can offer. A Classic Non-Alcoholic Package starts from $18pppd and includes the likes of fresh-squeezed juices, premium coffees and teas, and bottled water. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. If so, these will be confirmed to you at a later date. We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. . They explain this is so that the allowance is similar to airline restrictions, as many passengers . If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. Agreements you enter into directly with providers in relation to shore excursions are between you and the local operators, and do not form any part of your contract with us, irrespective of the fact we may provide practical assistance to you in booking such activities or even make the booking on your behalf. In this situation, your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not us. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. In certain limited circumstances, we are entitled to refuse your request. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. 1.7 How do I obtain the lowest price per person? We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. If you have a special request, please give details in writing to your travel agent or us (if booking directly) at the time of booking. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). 2.2 Are there any prohibited items that I cannot take with me? From time to time we may have various common interest groups onboard attending for example conventions, conferences, seminars, training courses, competitions, tournaments or specialty holidays such as cookery and dancing courses. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. Find a Cruise Search; Cruise Lines Lines B. Cruise-Only Holidays, Build Your Own Package, (not incorporating flight services). Luggage Valet is a service offered to help make your return travels as carefree as your cruise. 1.10 If I have to cancel my cruise holiday, will I receive a refund? If we have not received all monies due to us in full and on time (including any surcharge where applicable), we shall cancel your holiday due to non-payment. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Luggage question due to airlines wt restrictions . For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Itineraries include: Round trip New Zealand from Sydney. We took the outer loop cruise, visiting eight islands during our 520 mile cruise. The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Certain types of holiday come with a bigger allowance of 20kg - this is clearly shown whilst you're booking if it applies. 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